What warranty do you provide for second-hand purchases, or from unauthorized sellers?

Our standard warranty applies to the original purchaser only. The warranty applies to products obtained directly from Orah or from an Orah authorized reseller.

The warranty is not transferable between customers and is only applicable to the original customer who purchased the products.

You can find the list of authorized resellers here


Third party resellers or purchases through auction sites

Products sold as "new" on Amazon, eBay, or other marketplaces are covered by the standard warranty when purchased from an authorized reseller of Orah.

Products sold as "new" by non-authorized resellers, or from individuals on auction sites like eBay or forums like Craigslist, auction sites like eBay or forums like Craigslist, are not covered by Orah standard warranty.


Used or second-hand items

Products sold as "used" from any source (Amazon, eBay, Craigslist, direct individuals, etc.) are not covered by Orah standard warranty.

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